Blogs

Call Recordings for Telemarketing

Call Recordings for Telemarketing

Some clients like to have  the calls recorded and there is plenty of software out there…. A few telemarketers don’t like having their calls recorded, there is that feeling that they are “ checking up on me “ but I have found that clients don’t have the time to listen...

read more
Little and Often with a sprinkle of Laser Focus !!

Little and Often with a sprinkle of Laser Focus !!

If you are telemarketing for your own business - my first question would be " why are you doing it yourself ! employ a professional !! " If you insist that you want to do it ... little and often is much better than doing a whole day and then never picking it up again...

read more
Do you want to do business overseas ?

Do you want to do business overseas ?

The legal requirements, exporting, recruiting staff, different languages, cultural behaviors, and differences are all challenges that need to be overcome…. but before any of this, the very first question you should be asking your self is …. how will I get my customers?

read more
Telemarketing is not a quick fix

Telemarketing is not a quick fix

When you ask a company about telemarketing …..the reply is often ” we tried and it didn’t work ! ” OK….so the next question is how long did you try it for ? It is a long term approach to your marketing and is definitely not a quick fix. Sure you might get lucky and...

read more
Where are those business cards ?

Where are those business cards ?

So you have exhibited at a show or you have been to a business show? Hopefully, it went well and you and your staff were rushed off your feet. If you think it did go well there should have been a few things that should have happened. You had some great conversations...

read more
Be Patient ….it will happen

Be Patient ….it will happen

So you have made hundreds of calls, gone on some meetings and ………….nothing.  It will take time. Sales is a two way process and it is very much about building relationships. That will take time. So carry on making you calls, being professional, not getting frustrated,...

read more
Be Polite at All Times !

Be Polite at All Times !

We are all guilty of making assumptions that are usually based on our own perception of the world. When we are telemarketing, those assumptions can be disastrous. I have listed some of those below and you can make your own mind up as to why they are on the list A...

read more
Rang your customers recently ?

Rang your customers recently ?

An odd question?  Think about it…..your customers place orders, pay the bill, place some more orders….hopefully. Some will carry on ordering, some will stop and not buy again for ages and then start again… so when was the last time you just picked up the phone to your...

read more
Trying my best not to start laughing…

Trying my best not to start laughing…

There will be times, when you are on the phone, something makes you start to giggle. It could be that someone has a funny sounding name, or a colleague has heard you and started laughing, and before you know it has set you off. It is a  horrible event !  you are doing...

read more

Get In touch

susann@totalrecallbusiness.co.uk

01827 302848